Friday 19 June 2009

The Magic of Three

The Magic of Three

One of my highly successful clients shared one of his very effective tips for powerful relationships both in business and in his personal life called “The Magic of Three.” The key to making sure your spouse, date, manager or employee feels really special is to do three special things in one day. All it takes is three little things to make someone feel wonderful. And the combined impact of doing three in one day is better than doing one small thing a day. Here is an example of how this might work. In the morning, you might bring your mate a cup of tea or coffee just how they like it in bed or leave a post it note on the bathroom mirror saying, “Morning, gorgeous!” You might send an email or call at midday and say, “Just called to say I love you!” And at night, you might put a chocolate on their pillow and turn down the covers. Three little tiny gestures that cost little to nothing and take hardly any time at all, but the impact is huge. Your partner will feel very loved and special. And, you can do this sporadically with different gestures so that it doesn’t become expected or routine.

This past weekend, I personally experienced the magic of three at the American Embassy in London—the last place on earth I would have expected it! We had to present our one year old, Sophia, in person at the embassy in order to get her U.S. citizenship, Passport and Social Security number as she was born in England. Months in advance I reserved the appointment and sent in the paperwork. We expected to wait for hours while the wheels of bureaucracy slowly turned. A grim task, but it had to be done. Much to my surprise, the consular officer was a very special man and he turned a boring administrative task into a very special ceremony. Whether he was aware of it or not, he used the magic of three. First, while the others at the embassy were wearing jeans and casual clothes, he wore a suit and tie. Second, he didn’t use an ordinary plastic pen to sign the documents, he had a fountain pen and had a beautiful signature to go with it. He made sure that I noticed that this was a special ceremony by saying while he was signing that he takes special care when signing the certificate so that his signature is legible in the years to come. It was when he said this that I noticed his fountain pen and lovely signature. Then he very carefully blotted his signature so that it wouldn’t run. Third, he said with proper solemnity and warmth, “Sophia Penelope Fox is, as of the moment of her birth, an American citizen. And added a heartfelt, “Congratulations!” One thousand people go through the American Embassy a day and this man must have performed this task countless times, but he made it very special by doing three small things that were unexpected. He could very easily have been bored and just rubber stamped his way through, but he took just a few seconds extra to make it a very special occasion. I left the embassy feeling absolutely delighted. I was so proud, I felt like framing her certificate. All because one man knew the Magic of Three.

Use the Magic of Three with everyone around you and you’ll leave a wake of delighted people wherever you go. It takes no time and it costs nothing so you have nothing to lose and everything to gain.

Enjoy!

Talane

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